---
title: "Privacy Policy | Bed Bug Experts Leicester Ltd"
url: https://bedbugexperts.co.uk/privacy-policy
description: "Privacy policy for Bed Bug Experts Leicester Ltd. How we collect, use, and protect your personal data."
lang: en-GB
---

# Privacy Policy

Last updated: April 2026

## 1. Who We Are

Bed Bug Experts Leicester Ltd ("we", "our", "us") is a professional pest control company based in Leicester, serving the East Midlands. We are committed to protecting your personal data and respecting your privacy.

## 2. Information We Collect

When you contact us via our website, phone, or email, we may collect:

- Your name, email address, phone number, and postcode
- Details about your property and pest control needs
- Information you provide in messages or during consultations

We also collect standard website analytics data including pages visited, browser type, and approximate location (via cookies and similar technologies).

## 3. How We Use Your Information

We use your personal data to:

- Respond to your enquiries and provide estimates
- Schedule and deliver pest control services
- Send service-related communications (appointment confirmations, follow-ups)
- Improve our website and services

We will never sell your data to third parties. We do not send unsolicited marketing communications unless you have explicitly opted in.

## 4. Legal Basis for Processing

We process your personal data under the following legal bases:

- **Contractual necessity** — to provide the services you've requested
- **Legitimate interests** — to improve our services and respond to enquiries
- **Consent** — where you have explicitly opted in to marketing communications

## 5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, typically no longer than 3 years after your last interaction with us, unless a longer retention period is required by law.

## 6. Your Rights

Under UK GDPR, you have the right to:

- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Data portability

To exercise any of these rights, contact us at bedbugexpertsltd@gmail.com or call 0116 319 1796.

## 7. Cookies

Our website uses cookies to improve your browsing experience and analyse site traffic. You can control cookie preferences through your browser settings.

## 8. Contact

If you have questions about this privacy policy, contact us at:

- Email: bedbugexpertsltd@gmail.com
- Phone: 0116 319 1796

← Back to Home: https://bedbugexperts.co.uk/

Call Now: +441163191796
Free Estimate: https://bedbugexperts.co.uk/contact

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